Bar Craft Connoisseur Deluxe Lever-Arm Corkscrew Gift Set

Purchased one in 2013 and opened a lot of bottles since! Started getting a bit stiff a few weeks ago and last week the ratchet suddenly sheared off. I would happily have brought a replacement (after all it has been quite heavily used and 4 1/2 years for an inexpensive device isn't bad) but when I came to this page to look it up I noticed the "lifetime guarantee" . Contacted customer services Tuesday night , they responded early on Wednesday, said they wouldn't have expected this to happen and responded with a request for my address and a replacement arrived on Thursday. Impressive service and really good product at a fraction of the price of the most expensive models.

I'm afraid I do not get around to writing reviews very often. However, having just used this Kitchen Craft / Bar Craft lever corkscrew again for the nth time I thought it deserved a positive comment. Before purchasing this particular brand, I had noticed a few cheaper 'lookalike' versions which had negative comments regarding build quality. I'm happy to confirm the build quality of the Bar Craft branded corkscrew is excellent and feels and looks the same after 15 months frequent use.

It did have a 2 star overall due to longevity/value ratio.Great potential. Great looking product. Brilliant while it lasted. Then it died.BUT THEN the customer service was just brilliant. They sent me a new one (on provision of photo evidence) and followed up brilliantly well.My original review went like this:I got the original one to replace a different one my dad had had a few years ago. He was back to using an old style opener. But by the time I was in Lockdown with them I realised he hadn't actually taken it out of it's box yet. So he only started using it in March 2020. He was delighted. Comfortable to use (he has arthritis). Used it most days (hooray for lockdown boozing). Within about 2 months the foil cutter had broken. In 7 months the worm had totally broken off. I'd say it was over use but come on! It should be more durable than 7 months! Not even a year. There is a replacement worm but the whole section has come away - as you can see from the broken silver piece it would need soldering. Such a shame as the item was brilliant to begin with. He was careful with use. Thing is, I would happily buy something like this again IF I could guarantee it was stronger this time round.My update is:-We have a new one. It is excellent. I hope it lasts but I am very reassured by the swift, polite and courteous nature of the customer service for barcraft and kitchen craft. Brilliant. No qualms about buying from them in future

Got this to replace a cheaper corkscrew that broke after 2 weeks. This one was a lot more expensive but seemed a lot sturdier. Alas after 5 months the main shaft popped out. Seems its a splined shaft (compression fit) that once it pops out once will now very readily pop out again. Pity as the mechanism is really nice and everything else seems very sturdy.Update: The replacement has failed in exactly the same fashion. I regard this as a design fault - do not buy.

I used one of my friends some time ago, then purchased a copy of it from a supermarket chain, which subsequently broke. This one is the real deal. Sold sturdy and seen plenty of action. In fact my wife, although needs no encouragement, look forward to opening a bottle up with this beauty! There is a back to using it, but once mastered it really is a piece of engineering. Super easy to use and looks pretty cool to impress when you have friends over for a little tipple. Lasted the test of time as I actually purchased this in 2009. Very very good! And

We've had a corkscrew of this type for years and it has been a great asset, so I was thrilled to see what looked to be a quality item I could give as a gift. It was well received at Christmas, but I've only just found out from the owner (end of February) that it doesn't work at all. The corkscrew deploys into the cork, but when the lever is used to "extract", the corkscrew simply "unscrews" itself from the cork and leaves a hole in the cork which is still firmly lodged in the bottle! We've now had chance to compare this with our (working) version and can see that the mechanism isn't moving in the same manner, but sadly no obvious option on how to return/replace/repair etc. etc. Extremely disappointed, I do hope that Barcraft are able to get in touch and advise on how to proceed...